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Missing payments or making recurring late payments can have serious consequences.
Student loans are not dischargeable through bankruptcy and there is no statute of limitations on legal action or collections. As a result, unresolved student loan debt can always have negative implications for the borrower.
Deferment or Forbearance
Deferment or forbearance can allow the borrower to delay payments under certain conditions. Please refer to the Loan Deferment and Forbearance information page for more details.
Cancellation
Some loans have cancellation provisions, also referred to as loan forgiveness. Please refer to the Loan Cancellation Information page for more details.
Rehabilitation
Federal regulations allow defaulted loan borrowers to request rehabilitation on their defaulted loans. If a borrower requests rehabilitation, the Student Loan Service Center will calculate the acceptable rehabilitation payment amount. The borrower must make nine (9) consecutive, on time, monthly payments of the approved amount to rehabilitate the loan.
A borrower placed with a collection agency may request the rehabilitation, however they will still be responsible for the collection agency costs.
Once the rehabilitation process is completed the following will occur:
Borrowers may only rehabilitate a loan ONE TIME, however they may make unlimited attempts.
To request a rehabilitation please email the SLSC.
Consolidation
Borrowers may consolidate (combine all loans into one) eligible Federal Loans through the Federal Loan Consolidation program. Borrowers can check the National Student Loan Data System to see a full list of their FEDERAL Loans.
WARNING: If a borrower chooses to consolidate a loan they will lose all Cancellation Rights for that loan.
Consolidation will not fix a borrower's credit history, however once the consolidation payment is processed the default loan will be reported as paid in full.
Increase Payment Amount or Frequency
Borrowers who have fallen behind on payments can increase the amount and/or frequency of payments to bring their loans back into current status. However this will not change past credit history and once a loan has been accelerated that status cannot be changed.
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